मारुति शो रुम एरिना का झपाटापुर में उद्घाटन, कस्टमर रिलेशन पर जोरः संजय भंडारी, नए शो रुम में मारुति सुजुकी के सभी माडल होगा उपलब्ध

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✍ रघुनाथ प्रसाद साहू /9434243363

खड़गपुर। झपाटापुर में मारुति शो रुम एरिना के उद्घाटन अवसर पर भंडारी आटोमोबाइल्स के प्रमुख संजय भंडारी ने kgpnews से कहा कि सन 99 में जब कंज्यूमर ड्यूरेबल का बाजार उफान पर था हमने उसे छोड़ मारुति सुजुकी डीलरशिप में वेंचर की। यह हमारा रणनीतिक निर्णय था कि कि हम अपना ध्यान फुल टाइम आटो डीलर में केंद्रित करें व पैसेंजर से लेकर माल वाहनों सभी रेंज पर काम किया आज भंडारी ग्रुप अपने गुणवत्ता व अच्छी सेवा देने के लिए जाना जाता है।

ज्ञात हो कि संजय ने 2001 में मारुति सुजुकी इंडिया लि. की डीलरशिप ली व एमएसआईएल- भंडारी बांड बना। छोटे से शहर खड़गपुर में शुरु की गई यात्रा दो दशक बाद आज कुल 20 शहरों में अपनी सेवाएं दे रहा है। सन 2000 में खड़गपुर भंडारी आटोमोबाईल के अलावा 2006 में हावड़ा डीलरशिप ली. 2020 में गरियाहाट व 2014 में श्रीरामपुर डीलरशिप ली। संजय का कहना है ग्राहकों की संतुष्टि उनलोगों का मुख्य ध्येय है जिसके माध्यम से भंडारी आटोमोबाइल नित नए ऊंचाई में उड़ान भर रहा है।

The company’s motto “Customer for Life” was coined back then. It is his belief that we are here to make long lasting relationships. The company strives to add more customers every year to its pariwar and retain the old ones through better service and commitments. In the year 1999 Bhandari group moved out of the consumer durables space while it was on top and ventured into the Maruti Suzuki dealership. It was a strategic decision to become a full- time auto dealer and have the entire range from passenger cars to commercial vehicles. Since then the company has grown many folds. It is known for its quality in providing efficient services told sanjay Bhandari to kgp news on inaugration ceremony of “Arena” Maruti sujuki’s showroom in jhapatapur.

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Sanjay Bhandati furthther added, The legacy of the dealership continues as a number of professionals have joined the dealership team.In 2001, They took up the dealership of Maruti Suzuki India Ltd. and forged the MSIL- Bhandari bond. Little did he know that more than a decade later, the seeds they had planted at the small city of Kharagpur would grow and blossom into a thriving auto group with four separate Maruti dealerships offering services in over 20 cities of West Bengal.Starting off selling from its sole dealership in Kharagpur Bhandari Automobiles took off in the early 2000. In 2006 Howrah dealership was born and joined the family. As the dealership increased its foothold in the rural markets of Bengal it yearned to enter the great “city of joy”- Kolkata. In 2010 we added the eluded crown and the dealership at Gariahat was born. Through all these changes, including adding new buildings and renovating existing properties to better serve the community; Bhandari Automobiles has maintained its focus on personal relationships. Our newest baby the dealership at Sreerampore was added in 2014 and has brought us a great joy as we further penetrate into the lap of West Bengal.

Questioning on  staff & customer relationship Bhandari reiterated Wth employees who have been with the company for more than a decade and a history that stretches back for decades, Bhandari Automobiles has become a pillar of the community. Though the going hasn’t always been easy,Bhandari Automobiles Group’s focus on customer service has seen them through thick and thin, and while othershave failed, they have flourished.If you’ve been looking for a dealership that knows what it is to put the customer first, stop by any one of Bhandari Automobiles dealerships or extension outlets and enjoy the world class machines from Maruti Suzuki’s stable.

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